London North Eastern Railway
Mellissa Fitzsimmons has extensive experience in the field of employee and customer experience, currently serving as a Senior Employee Experience Business Partner at London North Eastern Railway since December 2018. Prior to this role, Mellissa held various positions at Tesco, including Customer Experience Manager, People Manager, and Compliance Manager, accumulating valuable insights from April 2012 to March 2018. Mellissa earned a 2.1 degree in Business Studies from the University of Plymouth between 2006 and 2009.
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London North Eastern Railway
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London North Eastern Railway is one of the UK’s leading long-distance train operators. Our services link London King’s Cross directly with many destinations in the East Midlands, Yorkshire, North East England and Scotland operating on a 936 mile route. We operate 155 services a day and help more than 19 million passengers reach their destinations every year. For further details on our train times and fares, please visit www.lner.co.uk