London North Eastern Railway
Rich Farish is an accomplished professional in the railway industry with extensive experience in operational standards and safety management. Currently serving as the National Operations Standards Manager at London North Eastern Railway since December 2013, Rich leads a team focused on developing and auditing operational standards and providing assessment and coaching for management teams. Rich also volunteers as a Vaccinator for St John Ambulance, assisting with the COVID-19 vaccine rollout. Previous roles include Operations Standards Manager and Competence Standards Manager at First Capital Connect, Traincare Depot Manager at Thameslink Rail Ltd., and various positions at DB Schenker and British Rail. Rich's educational background includes a degree from Glasgow Caledonian University and Rich is passionate about the psychology of safety and its importance in operational processes.
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London North Eastern Railway
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London North Eastern Railway is one of the UK’s leading long-distance train operators. Our services link London King’s Cross directly with many destinations in the East Midlands, Yorkshire, North East England and Scotland operating on a 936 mile route. We operate 155 services a day and help more than 19 million passengers reach their destinations every year. For further details on our train times and fares, please visit www.lner.co.uk