Charlotte Whitfield

Charlotte Whitfield is currently the Customer Experience Director at London Overground Rail Operations Ltd. Charlotte has previously worked as the Branch General Manager at G4S, the Interim General Manager at First Group, and the Area Manager - Games Transport also at First Group. Charlotte has been in the customer service and management industry for over ten years. Charlotte started out as a Staff Manager at First Group and has since then climbed their way up to their current position.

Charlotte Whitfield has a BSc in Chemistry from the University of Leeds.

Their manager is Paul Hutchings, Managing Director. Charlotte Whitfield works with Oliver Gant - HR Director, Matt Pocock - Operations Director, and Steve Best - Finance Director.