Toshiya Yoshimi is a seasoned professional with extensive experience in client services and technology operations, currently serving as Senior Manager of Client Services Escalation Management at LSEG since February 2021. Previously, Toshiya held prominent roles at Refinitiv and Thomson Reuters, including Client Services Director for Japan and various service management positions across Asia. Key responsibilities included managing client relationships, overseeing service delivery, and leading operational improvements. Toshiya's career began as a system engineer at Hitachi Transport System and is underpinned by a Bachelor of Applied Science in Industrial Engineering from Tokyo City University and further executive training from institutions such as the University of Michigan.
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