London TravelWatch
Michael Roberts is an accomplished executive with extensive experience in leading trade bodies within the transport and water sectors. Currently serving as Chief Executive at London TravelWatch since January 2023, Michael previously held the Chief Executive position at Water UK from December 2015 to December 2019, managing a budget of approximately £5 million. Between October 2013 and October 2015, Michael was Director-General of the Rail Delivery Group, overseeing a budget of around £45 million and a team of 200 staff. Michael's leadership in the rail industry began as Chief Executive of ATOC from April 2008 to October 2015, which later integrated with Rail Delivery Group. Earlier roles include Non-Executive Director at The Carbon Trust and various positions at the CBI, including Director of Business Environment. Michael holds a Bachelor's Degree in Modern History from the University of Oxford.
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London TravelWatch
London TravelWatch is the independent, statutory watchdog for transport users in and around London. Funded by the London Assembly, we speak for all London transport users on all modes of transport. We look into complaints from people unhappy with the response they have received from their transport provider. We want to see the best journey experience possible for everyone traveling in and around London. You can follow us on Twitter @LonTravelWatch