Susan Stockwell

Susan Stockwell is an accomplished professional with extensive experience in customer-focused leadership roles. Currently serving as Managing Director and Senior Consultant at Creating Sustainable and Customer-Focused Futures Together since September 2022, Susan also contributes as a Non Executive Board Member for London TravelWatch. Prior roles include Chief Customer Officer at The Hyde Group, Southern Water, and Electricity North West, as well as Customer Experience and Operations Director at Interserve. Susan's career began at Morrison FS Ltd, where diverse positions included Director of Corporate Social Responsibility. Academic qualifications include an MBA from the University of Bedfordshire and a Bachelor's degree in Housing from De Montfort University, complemented by professional diplomas in Housing and Management.