Dawn Hertzler

Dawn Hertzler possesses extensive experience in guest engagement and management, currently serving as Guest Engagement Manager at Longwood Gardens since May 2011, following roles as Assistant Site Operations Manager, Tour Guide, and Guest Engagement Lead. Prior experience includes Program Manager for Women's Ministry at Calvary Fellowship from 2005 to 2008, and District Training Manager at Casual Corner from 1992 to 1998, where responsibilities included recruitment, training, and profit management. Additional roles include Assistant General Manager at Comfort Inn, Philadelphia Airport, and Manager at Philadelphia Airport Marriott. Dawn Hertzler holds a Bachelor of Science degree in Hotel, Restaurant, and Institutional Management from Penn State University.