Colin Shepherd

Colin Shepherd has a diverse work experience in IT services and management. Colin currently holds the position of Director of IT Services at Lookers Motor Group Limited since August 2023. Prior to this, they served as the Head of IT Operations at the same company from May 2018 to August 2023.

Before joining Lookers Motor Group Limited, Colin worked at Travis Perkins as the IT Service Development Manager. In this role, they managed a team of 4 managers and was responsible for the design, development, and delivery of various IT service management functions, including Change, Problem, Major Incident, Knowledge, Asset, and Configuration Management. Colin also played a key role in implementing an ITIL-focused service desk tool called "Service Now" and developing project plans for the phased implementation of key ITIL modules.

Colin also has experience working at Screwfix Direct Ltd as the Infrastructure and Service Manager, where they were involved in repurposing existing infrastructure to support a new start-up company. Additionally, they worked at Kingfisher as an IT Business Relationship Manager, acting as the primary IT service liaison between Screwfix and Kingfisher IT Services. Prior to that, they held the role of Head of IT Service Delivery at Screwfix Direct, where they were responsible for developing Service Management and ensuring the availability of IT systems for various business units.

Colin's career began at Canary Wharf Group plc, where they held the position of Deputy Group IT Manager. In this role, they played a crucial role in expanding the IT support teams and selecting a new service desk tool. Colin also managed the Desktop, Application, and Technical Support teams.

Overall, Colin Shepherd's work experience demonstrates their expertise in IT services, service management, and team leadership.

Colin Shepherd attended King's College London, where they pursued an LLb degree in Law. Colin also attended Lord Wandsworth College, but no specific degree or field of study was mentioned.