Natalia Iglesias Rodríguez

Customer Service Specialist France,Belgium & Luxembourg at Lookiero

Natalia Iglesias Rodríguez has been working in the industry since 2012. Natalia began their career as a Shop Assistant at Women'Secret in 2012. From 2015 to 2017, they held multiple positions including Sales & Product Manager at AREA CASA, Product Manager & Community Manager at Minishoes, and Inventory Stock at Grupo Externa. In 2017, they became a Customer Service Specialist France,Belgium & Luxembourg at Lookiero, an e-commerce startup providing online personal shopper services for women in Spain, France, UK,Portugal & Benelux. In this role, they manage email and phone contacts, with a focus on returns.

Natalia Iglesias Rodríguez completed a Licenciatura en Administración y Dirección de Empresas at the Facultad de Ciencias Económicas y Empresariales de la Universidad del País Vasco (UPV/EHU) from 2008 to 2014, specializing in Dirección Comercial. Prior to this, they obtained a Bachillerato de Ciencias Sociales from Santa María de Portugalete between 2006 and 2008. Additionally, they have obtained several certifications, including a DALF C1 en Langue Française from the Institut Français in 2021, a Seminario On Line para Startups y PYMES: cómo aumentar las ventas from Rebeldes Online Marketing Online in 2015, Comunicación y gestión de medios para start up digital from KBi Digital in 2015, Curso SEM y SEO: Marketing Online from Formación sin Barreras in 2015, and a Curso Básico de Marketing Digital from IAB Spain in 2014.

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