Benjamin (Ben) Dewey

Senior Engineer at LookingGlass

Benjamin (Ben) Dewey has a diverse work experience spanning several companies and roles. Benjamin (Ben) started their career in the US Navy as an Electronic Technician, where they performed shipboard electronic maintenance and repair.

After their service in the Navy, Ben joined SBE, Inc, where they held various roles such as Senior Field Applications Engineer, Senior Product Marketing Manager, Director of Technical Services, Field Applications/Marketing Engineer, Senior Technical Support Engineer, and Product Engineering Manager. Benjamin (Ben)'sresponsibilities included providing technical support for WAN/LAN data communication hardware and software, researching market trends, directing the Technical Services Department, and managing manufacturing and sustaining engineering.

Following their time at SBE, Ben worked at MorphoTrak, formerly known as Securimetrics and L-1 Identity Solutions, as a Senior Product Support Engineer. Benjamin (Ben) provided biometric hardware and software technical support, and played a key role in creating and implementing the Customer Service Department.

Currently, Ben is employed at LookingGlass Cyber Solutions, A ZeroFox Company, as a Senior Engineer. Benjamin (Ben) previously held the role of Senior Technical Support Engineer and provided technical assistance to customers for network security products, both for LookingGlass and Cloudshield. Benjamin (Ben) was responsible for exposing and debugging hardware, software, configuration, and documentation issues, as well as creating and executing test and problem duplication programs.

Throughout their career, Ben has received several recognitions for their performance, including the Way to Bee Employee of the Quarter award and achieving Presidents Club for Technical Sales excellence. Benjamin (Ben) has also contributed to increasing departmental efficiencies and played a crucial role in improving customer satisfaction.

Overall, Ben Dewey has a strong background in technical support, customer service, and project management, with expertise in WAN/LAN data communication, biometric hardware and software, and network security products.

Benjamin (Ben) Dewey attended Cabrillo College where they studied Electronics. The exact duration of their education and whether they obtained a degree are unspecified.

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Previous companies

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Timeline

  • Senior Engineer

    April 1, 2023 - present

  • Sr. Technical Support Engineer

    March, 2015

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