Izzy Thornton is a seasoned professional with extensive experience in product operations and support engineering. Currently serving as a Senior Support Engineer at Loomly since January 2024, Izzy previously cofounded INsrcD, where responsibilities included overseeing the product development lifecycle and improving client onboarding processes. Prior roles include Technical Product Manager at Brio Systems, where Izzy focused on product QA and documentation, and Product Support Analyst at CareMessage, essential in developing support processes and managing API integrations. Izzy's career also includes significant contributions at Outreach and Microsoft, where roles spanned program management to technical support. Izzy holds a Web Development certificate from Bloc.
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