Trudy Jayasinghe

Trudy Jayasinghe has a diverse work experience that spans over a decade. Trudy started their career as a Management Trainee at IBM in 2011. Later, they worked at Virtusa as an Associate Consultant and was responsible for delivering white-label managed services for British Telecommunications plc. Trudy also served as an Executive, handling resource management and operations for Virtusa.

Trudy then transitioned to the London Stock Exchange Group (LSEG), where they worked as a Transition Project Manager, overseeing the transfer of IT services from Tata Consulting Services (TCS) in India to Colombo, Sri Lanka.

After LSEG, Trudy joined MOQdigital Asia Pacific Pvt Ltd as a Transition Project Manager. In this role, they managed the onboarding of new customers and services into the company's Managed Services operations.

Trudy'smost recent position was at Loop1, where they held the role of Head Of Service Delivery for the APJ Region. In this capacity, Trudy led the Global Service Desk team, ensuring the delivery of exceptional customer experiences. Trudy established delivery standards, implemented new processes, and provided strategic guidance for the team.

Overall, Trudy's experience showcases their expertise in project management, transition management, resource management, and service delivery.

Trudy Jayasinghe obtained a Bachelor of Arts (B.A.) degree in Business Administration and Management, General from Staffordshire University, where they studied from 2007 to 2010. Trudy then pursued a Master's in Business Administration at the University of Wales Trinity Saint David from 2017 to 2019. Trudy also received certification as a Certified Scrum Master from Scrum Alliance in 2017. Trudy'sprimary education took place at Ave Maria Convent from 1995 to 2007. Trudy has obtained additional certifications, including SSE from SolarWinds and AAT (Sri Lanka) from CIM | The Chartered Institute of Marketing.