Mandy Ho has extensive experience in customer service and operations, currently serving as a Customer Success Manager at LoopUp since August 2011, where responsibilities include enhancing business conference call and online meeting experiences for clients. Prior to this role, Mandy held the position of Customer Operations Representative at LoopUp, contributing to improved conferencing solutions. Mandy's earlier experience includes serving as a Regional Customer Service Engineer at Thermo Fisher Scientific from February 2007 to August 2011. Mandy's educational background includes studies at the University of Illinois Urbana-Champaign from 2004 to 2006 and attendance at Santa Monica College.
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