Aleksandra Velkova

Aleksandra Velkova has eight years of professional experience, having started in 2012 as an Intern at Halkbank AD Skopje. In 2014, they became an Assistant Tour Manager at Travel Agency "OLIMPIJA". In 2015, they were an SEO Ghostwriter at Megantic Pty Ltd. From 2017 to 2019, they held various roles at Causeway Connect, EURO BPO, and NicheStack. Since 2019, they have been a SaaS Customer Success Manager at EmbedSocial and Lootly, where they are responsible for inbound sales, customer onboarding, account management, customer support, and customer education. Additionally, they educate loyalty marketers and e-commerce business owners on best practices for building a brand community and increasing customer lifetime value through their loyalty and rewards program on Lootly's blog.

Aleksandra Velkova's education history includes a Bachelor of Science in Financial Management from University "Goce Delchev" Shtip Macedonia, which they obtained between 2009 and 2013. Aleksandra also attended DSU Jane Sandanski, where they obtained a High School degree in Natural Sciences - Math between 2005 and 2009. Additionally, they have obtained various certifications, including a Certified Web Optimization Specialist from Semos Education in 2019, a SEO Tutorial for Beginners from Udemy Academy in 2017, a Content Marketing Fundamentals from LinkedIn in 2017, a Making Investment Decisions from LinkedIn in 2016, a Content Marketing Certified from HubSpot Academy in 2020, an Inbound Sales Certified from HubSpot Academy in 2019, a Conversational Sales Certified from Drift in 2020, a Conversational Marketing Certified from Drift in 2020, a Google Ads Fundamentals from Academy for Ads by Google in 2018, a TOEFL from Educational Testing Service (ETS) in 2014, and a GMAT from Graduate Management Admission Council™ (GMAC™).