Louisiana Department of Children and Family Services
Heidi R. Kinchen is an accomplished professional with extensive experience in public communication and legal counsel. Currently serving as the Executive Management Officer in the Bureau of General Counsel at the Louisiana Department of Children and Family Services since May 2017, Heidi has previously held various roles in communications at The Advocate, including Press Secretary and Public Information Director. Additionally, experience in journalism includes positions as City Editor and Reporter at the Hammond Daily Star Publishing Company, Inc. Educational qualifications include a Juris Doctorate from Tulane University Law School and dual Bachelor of Arts degrees in Communication and Political Science from Southeastern Louisiana University.
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Louisiana Department of Children and Family Services
The mission of the Department of Children and Family Services (DCFS) is to ensure that Louisiana's families, children and individuals are safe, thriving, and self-sufficient. The goals of the Department of Children and Family Services are: I. Promoting and supporting safe and thriving children and families II. Encouraging and supporting individuals moving into self sufficiency III. Improving customer service through staff productivity and satisfaction IV. Reducing fraud and abuse V. Modernizing and realigning business operations and program practices VI. Improve emergency preparedness, response, recovery and mitigation capacities.