Lashunda Hickman

LaShunda Hickman is a seasoned healthcare professional with extensive experience in quality systems, eligibility, and claims processing. Currently serving as a Quality System Analyst at Louisiana Healthcare Connections since July 2019, LaShunda specializes in identifying data trends impacting claims processing, communication with state agencies, and process documentation. Previous roles include HIM Lead Coordinator/Supervisor at St. Helena Parish Hospital and Financial Coordinator at Ochsner Health System, where LaShunda focused on compliance, customer service, and issue resolution in the medical records and financial operations. LaShunda began the career in healthcare as a Medical Assistant/ Accessioning Tech at Baton Rouge General Medical Center. LaShunda holds an Associate of Science degree in Human Services from Remington College-Baton Rouge Campus.