Grégoire Tiers

Grégoire Tiers has worked in a variety of roles since 2009. In 2009, they were a Public Worker for EUROVIA, where they participated in the construction of roads in an operational team, was responsible for the lightning of a large, dangerous and moving work area, and reorganized the bills classification. In 2010, they were a Customer Advisor for Oxylane Group (Decathlon), where they ensured great understanding of customer needs, improved customer satisfaction through expert advising, handled after sale issues, properly negotiated the price while keeping the right margin, kept stocks to an optimal level while properly addressing the highly variable demand of summer holidays, and created several metrics and key indicators to assess business progression and potential opportunities. In 2011, they completed a Master Thesis at IESEG School of Management on the components of Cloud Computing's technological breakthrough. In 2012, they were a Solution Marketing Intern for BMC Software, where they established a market scope for the IT Business Management market, primarily through leveraging secondary research, identified and profiled key competitors through a combination of secondary research and engagement with field personnel, and identified key buyers and buying behaviors for IT Business Management software. Grégoire also worked at LoungeUp as a Product Manager and Head of Customer Success, where their missions included pre-sale help, sales team closure, specifications writing, prototype creation, project management, framing, planning, implementation, training, and follow-up meetings.

Grégoire Tiers obtained a Master's degree in Management, Economy, and IT from IESEG School of Management between 2007 and 2012.