Shannon Jones is an experienced professional in operations and management, currently serving as the Director of DTC Operations at Lower since November 2025. Prior roles include Production Manager at Rate from September 2024 to November 2025 and Production Manager / Jr. Banker at CMG Financial for a brief period in 2024. Shannon has also held the position of Senior Vice President of Operations at GRMC Lending from June 2022 to January 2024, as well as Executive Account Manager at Titan Mutual Lending, Inc. from September 2020 to June 2022. Prior experience includes serving as Operations Manager and Vice President at Bank of the West from December 2012 to September 2020, and various roles at QBE Insurance, Senior Market Sales Inc., and Energique Inc. Shannon holds an Associate's degree in Business Administration and Management from Iowa Western Community College.
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