Donna Neale is an experienced call center executive with over 30 years of senior-level management experience at industry leaders such as Asurion, Percepta, SITEL, and APAC Customer Service. They specialize in building and developing high-performance teams through effective training and performance incentives while fostering a goal-and-service driven culture. Donna has held various executive positions, directing operations and managing special projects to enhance procedural, technical, quality, and employee performance. Currently, they serve as Vice President of Contact Center Operations at Lowe's Companies, Inc.
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