Pablo García-Nieto

Customer Success Manager at Loyal Guru

Pablo García-Nieto has worked in a variety of roles since 2013. From 2013 to 2014, they worked as a Specializing Trainee in Market Research for Grupo Zena Alsea. From 2014 to 2018, they worked as a Sales Analyst for Genneraventa, an Affiliate Manager for Immfly, and a Trade Marketing Specialist for Privalia. Since 2018, they have been working as a Customer Success Manager for Loyal Guru, a Senior Loyalty Analyst for Loyal Guru, a Seeker for We Are Seekers, and a Consultant for Trencadis IT&Business Solutions. In their roles, they have managed 6 accounts, a team of 4 people, and has lead and followed up on the onboarding process and platform training. Pablo has also supported in the creation of sales processes, lead generation, and the preparation of marketing plans. Pablo has also reported monthly on customer satisfaction, managed databases, and supported studies through in-depth interviews and focus groups.

Pablo García-Nieto obtained a degree in Marketing and Commercial Management from ESIC Business & Marketing School between 2010 and 2014. Pablo has also obtained several certifications, including La Disrupción del Blockchain from Coursera in March 2022, Experience SAP Hybris Solutions from SAP in October 2017, and ITIL® Foundation Certificate in IT Service Management from AXELOS Global Best Practice.

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