Jenny Tran is an experienced business analyst with a strong background in bridging the gap between business services and IT through digital transformation and enterprise innovation. Currently serving as a Business Analyst at Loyalty NZ since November 2022, previous roles include Technical Business Analyst at Solution Dynamics Ltd and Senior ICT Business Analyst at TRANSCOSMOS TECHNOLOGIC ARTS CO., LTD. Jenny's expertise in IT service management (ITIL) focuses on reducing operational costs, improving productivity, and managing risk, security, and compliance. Educationally, Jenny holds a Master's degree in Business Informatics from ICL Graduate Business School.
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