Loyalty Partner Solutions
Falk Austgen is a Chief Commercial Officer and Chief Financial Officer at Loyalty Partner Solutions GmbH, with previous experience at American Express and emnos. With a background in business administration and economics, Falk has been instrumental in advising management, overseeing financial stability, and identifying growth opportunities to meet company goals in various roles within the American Express Group. As a subject matter specialist in financial analysis, Falk has successfully optimized revenue and costs, as well as prepared business cases and plans to achieve corporate objectives. With a Master of Business Administration from Cass Business School, Falk Austgen brings a wealth of expertise in strategic and operational financial management to their work.
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Loyalty Partner Solutions
The key to building a successful, sustainable brand is establishing meaningful, long-term relationships with your customers. That’s where we come in: Growing loyalty is our mission. We support you in identifying what loyalty means for your business and help you from ideation to delivery and management of effective, seamless, and customized software solutions that drive customer retention. Everything in-house developed in our office in Munich, Germany. Having started with BahnBonus for Deutsche Bahn and Miles and More from Lufthansa, we now support some of the world’s biggest players in the travel and transportation industry such as United Airlines, China Southern Airlines and Alaska Airlines. As core IT service provider for our sister company PAYBACK, we learn first-hand from Europe’s largest loyalty program. This wealth of knowledge helps us to understand both loyalty program providers and program members. Visit our website for more information under www.lpsolutions.com or contact us directly at expert@lpsolutions.com.