Andrew A.

Andrew A. currently serves as the Vice President of Customer Success at LoyaltyLion, a position held since November 2022. Prior to this role, Andrew was the Director of Customer Success at OwnBackup, overseeing operations for Enterprise and mid-market customers in the EMEA and APAC regions. Andrew's previous experience includes roles such as Global Customer Experience Director at Epos Now, where growth initiatives doubled customer numbers and increased annual recurring revenue significantly. Andrew has also held leadership positions in customer service transformation, sales operations, and contact center strategy at companies including Yell, Centrica, Network Rail, and Transcom. Earlier in the career, Andrew worked as an Account Director at Bosch Communication Center and as an Operations Manager in sales at Fujitsu Services. Andrew holds a Bachelor's degree in Psychology from The University of Manchester.