Shane Horkan

Shane Horkan is an experienced IT professional with a strong background in service delivery management and IT application support. Currently serving as a Service Delivery Manager at LRQA since March 2024, Shane previously held the position of Lead Service Delivery Manager at Morses Club Limited from June 2018 to March 2024, where responsibilities included developing IT support teams and overseeing various applications. Earlier roles include ICT Field Force Manager and ICT Project Team Lead at Wipro, and North IT Team Lead at Accenture, focusing on supplier compliance, ITIL methodologies, and team management. Shane's education includes multiple corporate training courses in ITIL and Microsoft, along with NVQ certifications in IT and Business Administration.