Winjie Tang Miao

Winjie Tang Miao is Senior Executive Vice President and Chief Operating Officer at Texas Health Resources. In this role, Miao is charged with evolving Texas Health’s core services and developing an integrated, high-performance delivery network that is consumer-focused. She oversees Texas Health’s Hospital Channel, physicians group, ambulatory and virtual care services, along with clinical excellence and network navigation functions. Prior to assuming the COO position, Winjie served as Texas Health’s Chief Experience Officer, leading the organization’s transformation to elevate the needs and preferences of consumers with a focus on moving beyond episodic sick care to provide consumers a lifetime of health and well-being service. In this role, she led the organization’s Connected Health strategy and implementation and was integral in developing capabilities around data and insights, virtual patient experiences and CRM competencies. She was also instrumental in creating Reliable Care BlueprintingTM, Texas Health’s approach to care design to deliver a safe, reliable and quality experience in every consumer encounter. Winje earned a B.S. in Biomedical Engineering from John Hopkins University and an M.H.A. with a concentration in financial management and quality management, from the University of North Carolina at Chapel Hill.