Roger Smith is an experienced IT professional with a strong background in technical support and consulting across various organizations since 2009. Currently serving as a 2nd Line Technical Support Engineer at LTA since March 2019, Roger specializes in desktop and back-office infrastructure support within a Microsoft domain and Cisco network environment. Previous roles include IT Support Specialist and Consultant at Techknowledge London, Senior Service Desk Analyst at Innovit, and Service Desk Analyst at ihotdesk Ltd. Roger has also held positions at John Ruskin College, the Association of Optometrists, Reliable Networks, Allied Worldwide Ltd, and the Greater London Authority, showcasing a diverse skill set in ICT support, system maintenance, and troubleshooting across different business environments. Roger holds a Bachelor’s degree in Humanities from Greenwich University, complemented by various educational qualifications in humanities, sound engineering, and electronics.
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