Alessandro Bacuzzi is a Senior Engineer at LTIMindtree since May 2023, contributing to the transition of the Customer's Service Desk as a member of the SWAT Team. Previous experience includes roles as a Senior Engineer in Cloud and Infrastructure Management at LTI from February to April 2023, and as a Support Engineer at MicroStrategy from September 2021 to January 2023. Alessandro also worked as an IT Support Analyst for IKEA Group, providing global IT support from March 2018 to August 2021. Earlier professional experiences involve roles such as a Construction Site Manager at Immobiliare Duebi, a Civil Engineer in freelance practice, and various positions during a working holiday in Australia. Alessandro holds a Laurea breve in Ingegneria Civile from Politecnico di Milano and has a background in technical commercial roles and training in AutoCAD drafting.