Shray Vats possesses a robust background in technical support and engineering, with experience spanning from 2017 to the present. Shray's career began as a Process Associate at IGT Solutions, handling customer queries related to flight services. Following this, Shray gained technical expertise in Microsoft Teams and Skype for Business (SFB) through roles at NTT DATA Services and CONVERGYS India Services Private Limited, providing support via phone and email modalities. Shray later advanced to a Senior Advisor position at Concentrix, delivering global support on the SFBO/TEAMS platform. Currently, Shray serves as a Senior Engineer at LTIMindtree, continually leveraging skills in electronics and communications obtained from a Bachelor of Technology degree from Maharshi Dayanand University.
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