LTVplus
Jandel Ramirez is an experienced professional with a diverse background in customer service, technical support, talent sourcing, financial advising, and recruitment. Currently serving as a Customer Service Representative and Technical Support specialist at LTVplus since December 2021, Jandel handles technical support for ESET antivirus software, assisting consumers with issues related to installation, upgrades, and security features. Previously, Jandel worked at Ross Bollinger Animation LLC as a Talent Scout and Recruiter, where responsibilities included sourcing and evaluating talent for animation projects. Jandel's earlier roles included financial advising at AIA Philam Life, technical support for Microsoft Office 365 at Accenture, and recruitment at Collabera Inc. Jandel holds a Bachelor of Science in Psychology from Philippine Normal University, completed in 2014.
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LTVplus
Imagine a world where your eCommerce business has outstanding customer support around the clock, capable of handling any volume of requests, even during peak seasons. That world is now a reality with LTVplus, your trusted customer service outsourcing partner. In a competitive landscape where your in-house team or AI automation might fall short, LTVplus offers a game-changing solution. Our world-class dedicated customer support agents flawlessly integrate with your business, providing multilingual and multichannel support through phone, email, and chat, 24/7. We are LTVplus, a company committed to helping eCommerce brands, SaaS, educational businesses, and more like yours increase Customer Lifetime Value. We build, train, and manage agents from all over the world to give your business the right people, skills, and languages for success. Our unique value proposition is simple: low-cost, high-quality customer support that grows with your business. But don't just take our word for it. Amanda Moore, Business Development Manager at TekReplay, says, 'LTVplus has been one of the best decisions that TekReplay has made for our customer service department. LTVplus handles all of our incoming calls and emails professionally and accurately. We build, train, and manage dedicated teams of live chat agents, customer support agents, and payment recovery specialists. LTVplus takes away the hassle of live chat, email, social media, voice, and SMS support management. As a result, you can focus on your business objectives and goals while our customer support system runs in the background seamlessly. Book a call with us today, and let's start deploying your world-class customer support team ASAP. Together, we will unlock your business's true potential.