LTVplus
Sandra Rutendo Majogo is a skilled customer service professional with extensive experience in various roles across multiple companies. Currently serving as a Customer Service Representative at LTVplus since November 2021, Sandra utilizes CSR tools such as Gorgias, Shopify, Shipstation, and Reamaze, and manages the screening of fraudulent orders through Netsuite. Previous positions include Customer Service Specialist at weFix and Sales Associate at La Senza, along with experience as a Sales Consultant at @home - The Foschini Group (TFG) and a Data Capture Specialist at ZETDC. Sandra is pursuing a Bcompt Acc Sciences in Financial Accounting from the University of South Africa, with an expected completion date in December 2024, and holds a Higher Certificate in Accounting Sciences from the same institution.
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LTVplus
Imagine a world where your eCommerce business has outstanding customer support around the clock, capable of handling any volume of requests, even during peak seasons. That world is now a reality with LTVplus, your trusted customer service outsourcing partner. In a competitive landscape where your in-house team or AI automation might fall short, LTVplus offers a game-changing solution. Our world-class dedicated customer support agents flawlessly integrate with your business, providing multilingual and multichannel support through phone, email, and chat, 24/7. We are LTVplus, a company committed to helping eCommerce brands, SaaS, educational businesses, and more like yours increase Customer Lifetime Value. We build, train, and manage agents from all over the world to give your business the right people, skills, and languages for success. Our unique value proposition is simple: low-cost, high-quality customer support that grows with your business. But don't just take our word for it. Amanda Moore, Business Development Manager at TekReplay, says, 'LTVplus has been one of the best decisions that TekReplay has made for our customer service department. LTVplus handles all of our incoming calls and emails professionally and accurately. We build, train, and manage dedicated teams of live chat agents, customer support agents, and payment recovery specialists. LTVplus takes away the hassle of live chat, email, social media, voice, and SMS support management. As a result, you can focus on your business objectives and goals while our customer support system runs in the background seamlessly. Book a call with us today, and let's start deploying your world-class customer support team ASAP. Together, we will unlock your business's true potential.