Inna Pokrovskaia

Inna Pokrovskaia currently serves as a Customer Success Coordinator at LucaNet AG, having progressed from a Junior Customer Relationship Management Consultant and Werkstudent since July 2019. Previous experience includes a working student role at TÜV Rheinland Group, where notable achievements included processing double the typical daily data volume and enhancing management system skills. Inna also worked as a receptionist at LANDMARK Eco Hotel, improving language skills and efficiency. Earlier roles at Quality of Life Capital GmbH involved expert-level functions in foreign economic activity and logistics, achieving a 95% customer satisfaction rating, and conducting business development analysis during an internship. Educational qualifications include a Master’s in Economics from Freie Universität Berlin and a Bachelor's degree in International Economics from Plekhanov Russian University of Economics, complemented by a diploma in translation and interpretation.