Ms. Tonya Brooks, MBA, CWDP, is a seasoned professional with extensive experience in various roles within housing, customer service, finance, and insurance. Currently serving as an FSS/Homeownership Specialist at Lucas Metropolitan Housing, Ms. Brooks has previously held positions such as Team Lead at Renhill Companies and Resource Room Coordinator at OhioMeansJobs. Prior experience includes working as an Account Technician at Robert Half Finance & Accounting and Lead Customer Service Representative at Fifth Third Bank, along with roles as an Insurance Agent at Aflac and Farmers Insurance. From 1999 to 2008, Ms. Brooks gained valuable operational experience as a Factory Tech II at Chrysler. Educational qualifications include an MBA in Business Administration/Human Resources from the University of Phoenix, a BS in Business Administration from The University of Findlay, and an Associate’s degree in Applied Science from Stautzenberger College-Maumee, complemented by training in Insurance from Hondros College of Business.
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