Lucet
Eric Claycamp has over 20 years of work experience in workforce management and customer service roles. Eric began their career at Sykes in 1998 as a Team Manager, where they managed a team of agents and tracked their performance metrics. In 2004, they joined Alorica as a Team Manager, eventually taking on roles as Operations Manager, Client Services Manager, and WFM Manager. Eric implemented capacity planning and paperless workforce management systems, and was responsible for managing client relationships and billing processes. In 2014, Eric joined Lucet as a Workforce Manager, where they launched and implemented workforce management practices and optimized employee scheduling. Eric also held roles as Corporate Manager and Director, focusing on training and quality monitoring processes, and transitioning the organization to remote work in response to the COVID-19 pandemic. Eric's most recent role is as a Pilot Brewer at Crane Brewing Company, where they started in 2020.
Eric Claycamp attended Kansas State University from 2001 to 2004, where they pursued a field of study in Liberal Arts and Sciences/Liberal Studies.
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Lucet
Lucet is a leading behavioral health company providing tech-enabled services to support payers, providers and members. We optimize access to care because we believe people deserve a more direct path to better mental health. With smart technology and human expertise, we help people get the care they deserve—ensuring quality, timely access and value-driven care for all who need it. We partner with health plans to offer comprehensive yet flexible mental health and addiction support. Our care services team assesses and matches members to care that’s right for them, schedules appointments in real time and follows members through their care journey to ensure the best health outcomes. ◇ Nearly three decades of combined behavioral health experience and clinical research ◇ 1.4M patients+ across 11,000+ providers served ◇ 15M lives in 50 states and worldwide ◇ 7 partnerships with Blue Cross & Blue Shield health plans ◇ Digital behavioral health platform providing tech-enabled behavioral health services WHAT MATTERS TO US ◇ Simplifying the Complex — We build systems that empower meaningful connections to improve how we support behavioral health and value well-being. ◇ Accessibility for All — We ensure our solutions, services and culture are inclusive and approachable. ◇ A Whole-Person Approach —We connect people and systems to improve health through balanced treatment of body and mind. To learn more, visit lucethealth.com.