Paul Cooper is an accomplished Customer Success Specialist currently working at Lucid Bots since July 2025, where responsibilities include supporting customers and stakeholders with Sherpa drones, managing communication, coordinating procurement, and resolving technical issues for over 200 customers. Prior to this role, Paul worked at S.F. EXPRESS CO. LTD from 2017 to June 2020 as a Logistics Specialist, focusing on developing plans to improve supplier compliance and performance, as well as negotiating implementation plans to meet client expectations for flights. Paul also has experience as a Customer Success Specialist and Program Manager, applying implementation methodologies to enhance client experiences and lead project initiatives successfully. Paul holds a Bachelor's degree in International Trade and Economics in Mandarin Chinese from Shanghai International Studies University.
This person is not in the org chart
This person is not in any teams
This person is not in any offices