Viola Egloff

Viola Egloff is an experienced professional in customer success management with a strong background in strategic planning and cross-functional collaboration. Currently serving as a Senior Customer Success Manager at Lucid Software, Viola develops success plans tailored to enterprise customers, enhances customer experiences, and drives product adoption. Previously, Viola held various roles at Bynder, including Senior Technical Success Manager and Senior Customer Onboarding Manager, where initiatives focused on customer value and process optimization. Viola's early career includes positions in resource management at Porsche AG and marketing at Dörrwerk GmbH, alongside an internship in user experience and market research at AutoScout24. Viola holds a Master of Science in Business Administration - International Management from Vrije Universiteit Amsterdam and a Bachelor of Arts in Social Sciences from the University of Stuttgart.