William Tseng

Senior Director, Technical Account Management at Lucidworks

William Tseng has a diverse work experience spanning various industries and roles. Starting their career as an Intern at Broadcom in 2010, they gained experience in verification and automation of test pattern generation flow for SoC. William then worked part-time as a Retail employee at Abercrombie & Fitch from 2007 to 2010.

In 2011, Tseng joined PointBridge (acquired by Perficient) as an Associate Consultant, focusing on SharePoint solutions and large-scale migrations and upgrades. William continued their work in Perficient as a Lead Technical Consultant from 2012 to 2015, specializing in enterprise search and SharePoint architecture.

Tseng's career then transitioned to Lucidworks in 2015, where they held multiple roles over the years. William started as a Sales Engineer, demonstrating expertise in driving revenue and leveraging search and machine learning technologies. William progressed to Manager positions, overseeing sales engineering teams and ensuring pre-sales delivery. Most recently, Tseng served as the Senior Director of Technical Account Management, taking charge of maintaining customer relationships and supporting technical solutions.

Throughout their work experience, Tseng developed a strong background in technical account management, sales engineering, and enterprise search solutions using technologies such as Lucidworks Fusion, Apache Solr, and Apache Spark. William also demonstrated expertise in SharePoint architecture and content management during their time at Perficient and PointBridge.

Tseng's work experience showcases their ability to provide scalable search and machine learning solutions, deliver efficient enterprise search user experiences, and create innovative SharePoint solutions.

William Tseng completed their high school education from Culver Academies from 2001 to 2005, earning a High School Diploma. William then pursued a Bachelor of Science degree in Computer Science from Indiana University Bloomington between 2007 and 2010. Additionally, they obtained a certification in Product Strategy from Kellogg Executive Education in June 2022. William also holds certifications as a Certified Scrum Master and MCPD in SharePoint 2010, though the specific details regarding the institutions and dates of obtaining these certifications are not provided.

Links

Previous companies

Broadcom logo
Abercrombie & Fitch logo
Perficient logo

Timeline

  • Senior Director, Technical Account Management

    January, 2023 - present

  • Director Sales Engineering

    March, 2020

  • Manager Sales Engineering Central

    April, 2018

  • Manager Pre Sales Delivery

    April, 2017

  • Senior Sales Engineer

    February, 2016

  • Sales Engineer

    April, 2015

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