Lucidya
Bayan Aldumaini is a seasoned Customer Success Manager with extensive experience in enhancing customer satisfaction and driving growth across various organizations. Currently at Lucidya, Bayan focuses on maximizing customer retention and adoption while facilitating effective communication with senior-level management. Prior experience includes roles at Tuhoon and Jisr HR, where Bayan successfully managed customer relationships and provided critical insights for improvement. Additionally, Bayan served as an Implementation Specialist, assisting clients with technical system implementations, and contributed to customer happiness efforts at Careem.