The Support and Operations team at Lugano Diamonds plays a crucial role in ensuring seamless day-to-day operations that enhance client experiences and uphold the brand's reputation for excellence. This team manages IT support, merchandise control, and client relations, while also overseeing security and production processes. By facilitating efficient workflow and exceptional service, they help deliver the unparalleled quality and artistry that defines Lugano Diamonds.
Alison Lam
Workshop & Production Manager
Bill Peters
Membership & Community Develop...
Elena Hernandez
Director Of Client Relations, ...
Hossein Karimi
Salon Director
Kyle Rauch
Senior IT Support Specialist
Laura Castiblanco
Workshop Lead
Matthew Caldwell
Merchandise Control Specialist
Michele Doctor
Lead Concierge
Pia Allen
Senior Manager Merchandise Con...
Scott Nelson
Security Department
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