Bianca R. is a skilled Senior User Researcher at Luko since September 2021, specializing in qualitative and quantitative research alongside product and marketing teams. Key accomplishments include developing user research processes, implementing tools, and coaching a team of 200 in research methodologies. Prior roles include User Researcher at Doctolib, where Bianca conducted B2B research and collaborated with data analysts to drive product insights, and a civic service position with Agence du Service Civique focused on community tutoring and activities. Earlier experience encompasses positions as a Junior Business Analyst at vente-privee and an International Marketing Researcher at Auchan Retail. Bianca holds a Master Grande Ecole degree with a specialization in marketing from NEOMA Business School.
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