Erin H.

Erin H. is an accomplished professional with extensive experience in customer success, implementation consulting, and project management. Currently serving as a Customer Success Manager and Implementation Consultant at LumApps since August 2020, Erin H. previously held the role of Director of Community Management & Social Business Strategy at Social Edge Consulting, LLC, where responsibilities included developing engagement and community management strategies for diverse clients. Prior experience includes project management for digital marketing solutions at Critical Mass, with roles varying from Project Coordinator to Internal Community Manager. Erin H. also served as a Project Officer at Bow Valley College, leading contract projects and digital marketing initiatives. Academic qualifications include a Master of Information Management and a Certificate in Information Management from Dalhousie University, alongside a Bachelor's degree in Communications Studies from the University of Calgary and a Project Management Certificate from Mount Royal University.