Chad Pechacek

Chad Pechacek is an accomplished Project Manager at Lumen Technologies, managing network maintenance projects that improve efficiency and customer experience, resulting in annual savings exceeding $1 million. Prior to this role, Chad served as a Customer Success Advocate, leading a team to enhance customer retention and engagement while achieving recognition through the Team Medic Award for Retention. Chad also held positions as an Account Manager at Verizon Business Markets and NetSuite, where a strong focus on customer relationship management led to significant revenue growth and high customer retention rates. An experienced Sales Executive at Alpine Access and Inside Sales Manager at Ping Identity further enriched Chad's background in client services and sales. Chad holds a B.A. in Business Management from Central College and has studied at Trinity College in Carmarthen, Wales, UK.