Chris Eckman has over 18 years of experience in customer success and sales management, currently serving as Sr Manager of Customer Success at Lumen Technologies since October 2007. In this role, Chris leads a team focused on fostering customer relationships and driving revenue growth through product adoption and expansion. Previous positions at Lumen Technologies include Manager of Customer Success, Enterprise Sales Manager, and Small Business Sales and Service Manager, where Chris implemented consultative approaches to enhance IT solution delivery and coached teams to exceed sales objectives. Prior experience includes a role as Small Business Sales Consultant at Wells Fargo and Branch Manager at U.S. Bank, contributing to a well-rounded background in the financial and technology sectors.
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