Jami Jones is an experienced professional in client support and project management, currently serving as Client Support Manager II at Lumen Technologies since October 2018. In this role, Jami provides essential support to international wholesale account directors and customers, making informed decisions to enhance processes and facilitate the installation and management of services. Previous experience includes significant roles at Liberty Mutual Insurance as an Administrative Assistant, and as a Project Manager at tw telecom, inc., where Jami managed large projects for Fortune 100/Fortune 500 clients. Jami has also worked as a proofreader and sales support, demonstrating a commitment to accuracy and professionalism throughout a diverse career. Jami holds an Associate's degree in Business Administration and Management from Arapahoe Community College.
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