Jennifer Burrill

Jennifer Burrill is an experienced professional with a diverse background in product development, technical process architecture, project management, and customer solutions. Currently serving as a Senior Lead Product Development Manager at Lumen Technologies since June 2008, Jennifer partners with product management to define and implement new public sector products, overseeing the entire deployment process. Previous roles include Lead Technical Process Architect, where Jennifer developed process flows, and Lead Project/Program Manager, focusing on high-priority Net Promoter Score programs. As a co-owner and Chief Operating Officer of JennEscapes RV Rentals from March 2021 to August 2023, Jennifer managed bookings and marketing efforts. Additional experience includes program management with Miller and Smith and disabilities management at M. Hayes and Associates. Educational accomplishments encompass various certifications in agility, project management, and customer intelligence strategies.