JM

Jennifer McFarlane

Project Manager Team Lead at Lumen

Jennifer McFarlane has extensive experience in project management and customer service, with a career spanning over two decades in the telecommunications industry. Currently serving as Sr. Manager of Customer Service at Level 3 Communications since 2006, Jennifer has also held the position of Project Manager at CenturyLink Telecommunications and as Project Manager Team Lead at Lumen Technologies. Jennifer's earlier roles include significant leadership in customer service at Level 3 (formerly Broadwing Communications) and key project management responsibilities at Qwest Communications and Covista Communications. Jennifer's educational background includes studies at Westchester College and Herbert H. Lehman High School.

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