Nikkie Jackson is an experienced professional in program management and sales leadership, currently serving as Lead Program Manager for the East Region at Lumen Technologies since May 2020. Nikkie effectively manages an international team of over 50 employees, focusing on driving sales and revenue growth, with a proven track record of month-over-month sales improvement and expertise in forecasting and budgeting. Prior to this role, Nikkie worked at CenturyLink from March 2008 to May 2020, taking on various positions including Program Manager, Analyst, and Senior Customer Service Representative, where responsibilities included administering training for new digital media products, managing product reporting, and enhancing team morale while addressing escalated issues.
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