Paula Jackson is a Senior Lead Program Manager at Lumen Technologies, specializing in Service Delivery Access & Connection Solutions. With extensive experience in project management, including a history at Sprint and T-Mobile, Paula has developed innovative solutions and led cross-functional teams to enhance customer and employee experiences. An award-winning leader, Paula has received the annual President's Club award four times for achievements in program and product management. Paula is currently pursuing dual Bachelor's degrees in Public Relations/Image Management and Marketing at Kansas State University.
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