Sally Cook

Sally Cook is a seasoned Customer Success Executive with extensive experience in customer support and management across various organizations. Currently employed at Colt Technology Services since November 2023 and Lumen Technologies since June 2019, Sally has held multiple roles including Senior Customer Support Manager at CenturyLink. Previous positions include Service Relationship Manager at Virgin Media Business, Service Delivery Manager at 2ergo, and Contract and Service Manager at Arqiva, where strategic relationships and service delivery were prioritized. Early career experience includes roles at NTL Business Limited and Cable & Wireless, as well as a stint as a Student Teaching Assistant at Urmston Primary School. Sally holds a University Diploma in Band Musicianship from the University of Salford and has completed education at Trafford College and Urmston Grammar School.