John Prouty

Executive Director, Customer Service at Luminare Health

John Prouty has a diverse work experience spanning over several companies and roles. John most recently worked at Luminare Health as the Executive Director of Customer Service, leading a large team and implementing various technological advancements to improve customer experience. Prior to that, they held the position of Senior Director at Blue Cross and Blue Shield of Illinois, Montana, New Mexico, Oklahoma & Texas. John also had a long tenure at Northern Trust Corporation, where they served as Senior Vice President in multiple positions, including Product Manager and Practice Lead. Earlier in their career, they worked at Omnium LLC and Chicago Trading Company in senior roles overseeing client support and system operations. John started their professional journey at NYSE Arca as a Senior Technical Account Representative. Throughout their career, John has demonstrated leadership skills, a knack for implementing automation practices, and a strong focus on customer service.

John Prouty's education history includes attending DePaul University, where they earned a Bachelor of Arts degree in Business Administration. Additionally, they attended LaLumiere School, although no specific degree or field of study was provided for this institution.

Links

Previous companies

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Timeline

  • Executive Director, Customer Service

    July, 2020 - present