Kristin Rantala

Vice President Client Management at Luminare Health

Kristin Rantala has extensive work experience in the healthcare industry. Kristin is currently serving as the Vice President of Client Management at Luminare Health, where they are responsible for managing the retention, growth, and client service of the company's existing customer base. Kristin partners with senior leadership and business partners to develop and execute market penetration strategies for employer-sponsored healthcare benefits. Additionally, they recruit and leads a team of client managers and support staff to achieve sales and retention objectives.

Prior to their current role, Kristin held various leadership positions at UnitedHealthcare Global and Optum International. At UnitedHealthcare Global, they served as the National Vice President of Sales and Client Management, where they were responsible for the retention and growth of the company's multi-national customer base. Kristin also worked as the National Vice President of Client Management, leading the strategic account executives and collaborating with senior leadership and cross-channel partners to develop and execute market penetration strategies.

During their tenure at Optum International, Kristin served as the Head of Global Account Management for Employer and Payer Solutions. In this role, they were responsible for managing and growing the company's multi-national customer base worldwide. Kristin also led a team of global account managers and worked closely with senior leadership and cross-channel partners to develop market penetration strategies for employer-sponsored health and wellbeing solutions.

Prior to their time at Optum International, Kristin worked at CIGNA Behavioral Health as a Director of National Accounts and a National Account Manager. In these roles, they managed complex, high-touch national accounts, exceeded revenue and persistency goals, and served as an expert in EAP and work/life services.

Throughout their career, Kristin has consistently demonstrated strong leadership skills, a focus on exceeding sales and retention objectives, and the ability to develop and execute market penetration strategies.

Kristin Rantala holds a Bachelor of Arts degree in Psychology, Pre-Med from Gustavus Adolphus College, which they obtained from 1989 to 1993. Kristin later pursued a Master of Arts degree in Counseling and Psychological Services from Saint Mary's University of Minnesota, completing their studies from 1993 to 1997. Additionally, they obtained a Resident Insurance Producer, Accident, Health, and Life certification from the State of Minnesota in January 2013. Kristin also has a certification in Certified Employee Assistance Professional, although the institution and specific completion details are not provided.

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Timeline

  • Vice President Client Management

    November, 2023 - present